The Sanyo HEC-DR7700K Shiatsu Massage Chair Review & Evaluation
If you are a potential massage chair buyer, then finding an unbiased review of a given massage chair can be helpful. Here are 5 important categories to evaluate the total massage chair experience. This system gives equal weight to each of the 5 categories with each category having from 0 to 20. A 100 point score means the chair and the company has achieved total excellence. The 5 categories are Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. The discipline of a systematic approach provides for balance help those seriously considering a massage chair. The Sanyo HEC-DR7700K is the subject of this review. This luxury shiatsu massage chair is in the $4,000 to $5,000 range.
First is how the manufacturer rates in both warranty coverage and customer service. The manufacturer needs to stand behind its product. Sanyo gives a 1 year labor, 1 year parts and 1 year in-home service as well as 1 year shipping. Panasonic puts a machine life cap of 1,000 hours of use. Sanyo gives a relatively short warranty which is on par with Panasonic but lower than most manufacturers. The electronics company’s such as Sanyo (or Panasonic) work off selling extended warranties. Sanyo now offers in-home technician service and may pay for shipping for the first year (not always clear). They have a national hot line with 24/7 service. Customer Service and turnaround time is average. Overall Rating for Sanyo warranty and customer service is 14.
Comfort & Ergonomics: Massage chair recliners should fit the body and be comfortable to site on. The Sanyo DR7700K is well padded and the chair back comfortable. The detachable head pillow is designed well to support the head. The seat is average to sit in and the armrests are plush. Unfortunately, the footrest cannot be adjusted which limits the chair to shorter individuals. Taller people feel some restriction with the footrest. Overall Rating for Sanyo DR7700K for comfort and ergonomics is 15.
East of Use: Massage Chair manufacturers are building in more technology and features into their chairs. Users need to be able to quickly, easily and intuitively understand how to use of a product. The HEC-DR7700K comes equipped with advanced features. The main remote control has 4 auto programs and a Zero Gravity button to recline the chair back. Overall, this Sanyo remote is fairly intuitive and simple to use. The sub-remote is a tied to the chair with a cable. But the main remote is simple in design and easy to use. The Sanyo HEC-DR7700K is a 19 in Ease of Use.
Key Features: The most prominent features of the Sanyo HEC-DR7700K are the GK Rollers and Zero Gravity. Zero Gravity is a leaned back position where the pressure from your body evenly distributed across your back and your knees are above your heart. The GK Rollers are jointed massage heads that push outward from the chair back and can grip your shoulders. The most impressive feature is the GK rollers as they bring a third dimension into the robotic massage world. The sensation of the rollers coming over the top of your shoulders is an important advance in massage chair technology. The massaging capabilities of the Sanyo HEC-DR7700K are solid. Our rating in this category is 18.
Massage Therapy: The massage functions are included in the Sanyo HEC-DR7700K includes Four automatic full body programs, 5 different speed settings and a 83 combinations of manual massage courses. The automatic massage functions include the following: Shiatsu, Kneading, Tapping, and Kneading & Tapping. Sanyo equips the HEC-DR7700K with its GK Rollers providing a gripping action to the shoulders and neck regions. The lower body has 24 airbags of coverage. The airbags provide an undulating sole shiatsu massage. This shiatsu massage chair is overall very solid giving good massage therapy and variety. Overall Rating for the Sanyo HEC-DR7700K massage recliner for massage therapy is 19.
How does the Sanyo HEC-DR7700K rate? Overall, our rating of the Sanyo is an 85/100. The technology of the massages for both the back and the lower body are solid and thorough. The controls are easy to use and intuitive. The main drawbacks with this Sanyo shiatsu massage chair are first it has a weak warranty for the price of the chair. Second, the footrest cannot be adjusted, which limits the size of who can use the chair. Comfort is important because the massage helps one to relax. All in all, this is a solid chair with many interesting and novel features. You will not be disappointed.